Frequently Asked Questions

Browse our catalog, add items to your cart, and proceed to checkout. You can check out as a guest or create an account to save your information for future purchases. We accept Visa, Mastercard, American Express, Discover, and PayPal.

Yes. AllMyOfficeSupplies.com is built for businesses of all sizes. For large-volume orders or custom pricing, please contact our support team before placing your order and we will be happy to assist.

Yes. We carry hundreds of thousands of SKUs from leading brands including 3M, Avery, HP, Pilot, Sharpie, Scotch, and many more. Use the search bar or browse by category to find what you need.

Yes. To apply for a tax-exempt status on your account, please contact us with your exemption certificate. Once verified, qualifying orders will not be charged sales tax.

Once your order ships, you will receive a confirmation email with a tracking number. You can also log in to My Account at any time to view your order status and tracking details.

We ship to all 50 U.S. states, including Alaska and Hawaii, as well as Puerto Rico. We fulfill orders from 25 strategically located distribution centers across the country to ensure fast delivery times.

Most in-stock orders ship within 1–2 business days and arrive within 2–7 business days depending on your location. Expedited options may be available at checkout. See our Shipping Policy for full details.

Shipping rates and free shipping thresholds are displayed at checkout based on your order total and destination. We work hard to offer competitive shipping rates on every order.

Please contact us within 3 business days of delivery with your order number and photos of the damage. We will arrange a replacement or full refund and provide a prepaid return label at no cost to you.

Most items can be returned within 14–30 days of delivery, depending on the product category, provided they are in original, unopened condition. See our full Returns & Exchanges page for category-specific windows and conditions.

All returns must be authorized before shipping. Contact our support team with your order number and the reason for the return. We will review your request and, if approved, provide return instructions and an authorization number.

Once we receive and inspect your returned item, refunds are typically processed within 5–10 business days. Refunds are issued to the original payment method. You will receive an email confirmation when your refund is processed.

Yes. Non-returnable items include breakroom food and cleaning supplies, gift cards, opened software, custom or special-order items, copy paper, and personal protective equipment. These are clearly marked on their product pages. Visit our Returns & Exchanges page for the complete list.

No account is required. You can check out as a guest. However, creating a free account lets you track orders, manage returns, save shipping addresses, and access your full order history at any time.

We accept all major credit and debit cards — Visa, Mastercard, American Express, and Discover — as well as PayPal. All payments are processed over an SSL-encrypted connection for your security.

Yes. We use SSL encryption on all checkout and account pages. We do not store full card numbers on our servers. Your payment data is handled by PCI-compliant payment processors.