Shipping Policy

We deliver to all 50 U.S. states, the District of Columbia, Puerto Rico, Alaska, and Hawaii. At this time we do not ship internationally or to P.O. Boxes for freight-classified items.

• Contiguous 48 states — standard ground and expedited options available
• Alaska & Hawaii — available; transit times and rates may differ
• Puerto Rico — available; standard ground rates apply
• APO/FPO addresses — contact us before ordering to confirm eligibility

Shipping charges are calculated at checkout based on your order total, item weight/dimensions, and delivery destination. The table below reflects our standard rate tiers for the contiguous U.S.:

Actual rates at checkout may vary. Oversized, heavy, or freight-classified items are subject to additional charges shown at checkout.

Orders placed before 2:00 PM EST on business days (Monday through Friday, excluding federal holidays) are typically processed and shipped the same or next business day, subject to inventory availability.

• Orders placed after 2:00 PM EST are generally processed the following business day
• Weekend and holiday orders are queued and processed on the next business day
• High-volume or special-order items may require additional processing time
• You will receive a shipping confirmation email with tracking once your order leaves our facility

Estimated delivery times below apply to in-stock items shipped via standard ground to the contiguous 48 states. Actual delivery windows depend on your proximity to the nearest fulfillment center.

• Standard ground: 2–7 business days
• Expedited shipping: 1–3 business days (selected at checkout)
• Alaska & Hawaii: 5–10 business days
• Puerto Rico: 5–8 business days

Delivery times are estimates, not guarantees. Carrier delays, weather events, or high-demand periods may affect actual delivery dates.

Certain large or heavy items — such as office furniture, bulk paper, and large equipment — ship via freight carrier. Freight shipments are subject to different rates and delivery procedures:

• Freight rates are calculated separately and displayed at checkout
• Freight deliveries are curbside by default; inside delivery is not included unless specified
• A freight carrier will contact you to schedule a delivery appointment window
• Someone must be present to accept and sign for freight deliveries
• Inspect freight items before signing the delivery receipt — note any visible damage on the carrier form

We begin processing orders quickly to ensure fast shipment. If you need to cancel or modify an order, please contact us as soon as possible after placing it.

• Cancellations or changes requested before an order enters fulfillment can generally be accommodated
• Once an order has been picked, packed, or shipped, it cannot be modified or cancelled
• If your order has already shipped, you will need to initiate a return after delivery — see our Returns & Exchanges page

If your shipment has not arrived within the estimated delivery window, or if it arrived visibly damaged, please contact us right away.

• Report a missing shipment within 7 days of the expected delivery date
• Report carrier damage within 3 business days of the actual delivery date
• Provide your order number and photos of any damage to expedite resolution
• We will work with the carrier on your behalf and arrange a replacement or refund as appropriate

Questions about your shipment? Our support team is available Monday through Friday, 8am–6pm EST.